Refund policy
We want you to love your purchase! If something isn’t quite right—whether it’s an ordering mistake or the item isn’t what you expected—you can return it. Here’s how it works:
How to Return
- Contact Us Within 7 Days: Reach out within 7 days of receiving your order to request a return authorization.
- Return Within 30 Days: Send the item back to us within 30 days of delivery to qualify for a refund.
- Register an Account: To request authorization on our website, you’ll need a registered account. If you checked out as a guest, please contact us for assistance. (We recommend registering an account at checkout for a smoother process!)
Return Details
- Non-Refundable Shipping: Original outbound shipping costs are not refunded.
- Free Shipping Orders: If your order had free shipping, we’ll deduct the original shipping cost from your refund.
- Return Shipping: You’re responsible for return shipping costs.
- Original Packaging: Items should be returned in their original packaging.
- Exchanges: Return the item per our policy, and place a new order for the replacement item.
Processing Timeline
- Return Processing: Allow 3–4 days for us to process your return once we receive it.
- Refund Timeline: Refunds take 1–2 days to credit back to your original payment method. Your bank may need a few additional days to reflect the credit on your statement.