|USA - FREE SHIPPING at $100
Standard shipping for US48 states only, 3-5 days transit
Canada - FREE SHIPPING at $150
Standard shipping to Ontario, Quebec, and major centers within Canada
|All returns require prior authorization which must be requested with 14 days of receipt. Returned merchandise must be received within 30 days to receive a full refund. Items must be unused and returned in their original packaging. Some deeply discounted items may be marked Final Sale and may not be returned.
To request authorization on this site, you will need to register an account at checkout. Guest customers who want authorization will need to contact us for assistance. For this reason we strongly recommend that you register an account at checkout.
|Request Return Authorization
Login to your account and go to Orders History.
Select the order from which you want to return an item.
Select the product you wish to return by checking the box next to it.
Tell us why you are returning the item.
Once complete click on Request Return Authorization.
Authorization will be sent within 24 hours.
|Please allow 3-4 days for return processing once we receive your parcel. Refunds will take an additional 1-2 days to credit back to your original form of payment, and your financial institution may require a few more days for it to appear on your statement.
Please note that original shipping fees are not refundable. and if your order was shipped for free, the shipping fee will be deducted from the refund.
|Customer Care Updated: April 15, 2019|